We process all orders within 1–2 business days after payment confirmation (excluding weekends and public holidays). Local deliveries typically arrive within 3–5 business days, though delays may occur due to weather, holidays, or courier issues. We are not liable for shipping delays, incorrect address entries, or unclaimed packages—additional charges may apply for reshipping. For damaged or missing items, please contact us within 24–48 hours of delivery with photo proof; we’ll investigate and offer a refund or replacement if eligible.